Checked like it's going to your own desk
Units are inspected against a documented functional and cosmetic checklist before fulfilment. Units that do not meet the applicable acceptance criteria are withheld from sale.
Ten-point inspection scope
The documented inspection scope applied before units are released for sale.
Overall finish assessed against the documented acceptance criteria.
Screen and casing checked for defects and damage.
Battery condition read and charging verified.
Keys, trackpad and touch input tested.
Image and sound capture and playback verified.
Wireless connectivity and physical ports tested.
Verified free of account and activation locks.
Serial number and, where applicable, IMEI captured and matched within the fulfilment workflow.
Storage verified as wiped and reset.
Cleaned and packed in protective packaging.
What Grade A means as a sales standard is defined on the Products page.
Recorded by device identifier
Devices released for sale are recorded by serial number and, where applicable, IMEI within our documented fulfilment workflow. Traceability records are part of our compliance documentation.
See our compliance records
Checked by hand, logged by number
Inspection results are recorded against device identifiers.